We may collect personally identifiable information and non-personally identifiable information about you. Personally identifiable information refers to your name and contact information, and any other information that is maintained in a manner that links the information to your name or contact information. Non-personally identifiable information refers to information that does not personally identify you as the individual to whom the information relates, such as information that is aggregated by Rookie or a third party, or information that is not linked to your name or contact information or other information that would identify you as the individual to whom the information relates. We may collect information about you that you provide to us or the Rookie Platform (e.g., information that you provide in connection with your registration for and use of the Rookie Platform and information that you provide in connection with your interactions with Rookie, Trainers, Clients or other users of the Rookie Platform). This may include information such as first and last name, email address, home address, telephone number, username and password, information regarding the Training Sessions that you submit, information that you provide relating to participants of any Training Sessions, billing information, credit card or debit card information, bank account and routing numbers, dates of birth, transaction history, Training Session history, your profile for your account and information about your Training Session or Training Session preferences. Trainers may provide Rookie with additional personally identifiable information such as years of experience, the geographic location where you train, availability for Training sessions, and additional information about the Trainer. We also may automatically collect certain information about your computer or device hardware and software and your use of the Rookie Platform. This may include information such as your IP address(es), usage statistics, browsing and navigational history when accessing or using the Rookie Platform, content you access, view, click on or search for when using the Rookie Platform and the length of time for which you view same, general geographic location such as the city from which your computer or device is connecting to the Internet, precise geographic location of your device if you are using a mobile app, webpages requested and visited, timestamps, cursor navigation, sites you visit prior to and after accessing the Rookie Platform, type of computer or device from which you access the Rookie Platform, type of operating system you use on your computer (e.g., Microsoft Windows or Mac OS) or device (e.g., iOS or Android) to access the Rookie Platform, the type of browser you use (e.g., Firefox, Chrome, Internet Explorer, Safari), the domain name of your internet service provider, as well as other information regarding your sharing of content. In addition, we may collect information regarding your Internet location if and when you see Rookie ads and whether you click on such ad, and information regarding your age, gender, zip code, occupation, preferences, interests, favorites, survey responses, and other public or non-public information about you that we may acquire through the collection methods described below. To the extent that any of the above information is maintained, used or shared by Rookie in a manner that associates it with your name, contact information or other personally identifiable information, it will be treated as personally identifiable information; otherwise, such information will be treated as non-personally identifiable information.
We may collect personally identifiable and/or non-personally identifiable information about you during your online and offline interactions with Rookie and the Rookie Platform, such as when you:
We may use the information we collect:
In addition to the uses discussed above, Rookie may use non-personally identifiable information in any manner in its de-identified or aggregated form. These uses may include, without limitation, analysis of website trends and how the Rookie Platform are used; improving navigation of the Rookie Platform; analysis of the performance of the Rookie Platform and diagnosis of problems; analysis and developing advertisements and advertising campaigns; and providing you with special offers and promotions and determining the effectiveness of same. Rookie also may use your non-personally identifiable information to present you with targeted content and advertisements (including on third party websites and applications). Such targeted content and advertisements may include marketing for the Rookie Platform, the products or services of Rookie or its business and advertising partners, and Activities. Your non-personally identifiable information also may be used to optimize and determine the effectiveness of content and advertisements, and to analyze interactions with content and advertisements. Some of Rookie's third party partners may participate in the Digital Advertising Alliance’s Self-Regulatory Program for Online Behavioral Advertising or the Network Advertising Initiative Consumer Opt-Out, which allow consumers to opt-out of targeted advertising based on web activity tracking. For more information regarding the foregoing, please visit www.aboutads.info/choices/ and www.networkadvertising.org/choices/#completed. Please note that even if Rookie’s third party partners participate in the Digital Advertising Alliance’s Self-Regulatory Program for Online Behavioral Advertising or the Network Advertising Initiative Consumer Opt-Out, if you opt out of targeted advertising based on web activity tracking, you still may receive standard advertisements from us and targeted advertisements from third parties after clicking the link and following the instructions provided therein. You may need to re-click the links and follow the instructions provided again if you delete cookies or other Collection Technology or use a different computer, device or browser.
Rookie does not alter the practices detailed herein based upon your selection of the "Do Not Track" setting or other "opt out" setting or feature that may be offered by your browser; however, Rookie reserves the right to do so in the future without notice to you.
You authorize Rookie to transmit email or postal mail to you, text you, or to telephone you. If we send any emails to promote our services, unsubscribe instructions will be included in each such promotional email from Rookie to the extent required by law. Please note that unsubscribe requests may take up to ten (10) business days to become effective. You may not opt out of receiving communications regarding your dealings with Rookie, Submitted Training Sessions, the Rookie Platform or technical information about the Rookie Platform. CLIENTS WHO SUBMIT A TRAINING SESSION AUTHORIZE THE TRAINER FOR THE TRAINING SESSION TO CONTACT THE CLIENT ABOUT THE TRAINING SESSION BY EMAIL, POSTAL MAIL, TEXT AND TELEPHONE. TRAINERS WHO ACCEPT A CLIENT'S TRAINING SESSION, AUTHORIZE THE CLIENT WHO SUBMITTED THE TRAINING SESSION TO CONTACT THE TRAINER ABOUT THE TRAINING SESSION BY EMAIL, POSTAL MAIL, TEXT AND TELEPHONE.
Rookie uses reasonable administrative, physical and electronic security measures to protect against the loss, misuse and alteration of personally identifiable information. No transmission of data over the internet is guaranteed to be completely secure. It may be possible for third parties not under the control of Rookie to intercept or access transmissions or private communications unlawfully. While we strive to protect personally identifiable information, neither Rookie nor our service providers can ensure or warrant the security of any information you transmit to us over the internet. Any such transmission is at your own risk. By using the Rookie Platform, or by submitting your personally identifiable information to Rookie online or offline, you expressly consent to the storage and processing of your personally identifiable information in Canada or other jurisdictions, in accordance with applicable laws in those jurisdictions.
You are responsible for keeping your information current. You may update your information through your account or by contacting us at firstname.lastname@example.org. We will use reasonable efforts to process any change you make; provided, however, that requests to delete information are subject to Rookie’s internal reporting, processing and retention policies and all applicable legal obligations.